Terms & conditions

01Definitions and interpretation

In these Terms, unless the context requires otherwise:

1.2 Interpretation

• (a)Headings are for convenience only and do not affect interpretation.
• (b)Words in the singular include the plural and vice versa.
• (c)"Including", "includes", and "such as" are without limitation.
• (d)References to statutes include amendments, re-enactments, and subordinate legislation made under them.
• (e)References to "writing" include email and electronic communication.
• (f)A reference to a "day" means a calendar day unless stated to be a Business Day, in which case it means a day (other than Saturday, Sunday, or a public holiday) on which banks are open for business in Bengaluru, Karnataka.

02About the Academy and scope

2.1 Who we are

Brand Vantage Academy is an AI Learning, Industry Readiness, Workforce Development, Internship, and Corporate Training platform. We deliver a skilling and career-readiness layer that complements and strengthens formal academic education. We are not a university, a degree-awarding body, or a statutory educational authority, and we do not confer degrees, diplomas, or any qualification recognised by the University Grants Commission (UGC), All India Council for Technical Education (AICTE), or any similar statutory or regulatory body.

2.2 Nature of certification

Certificates issued by the Academy are certificates of completion, participation, or proficiency issued by the Academy (and, where applicable, jointly with a Delivery Partner or Institution). They are not academic degrees or statutory qualifications and confer no academic credit unless expressly stated in a written agreement with an Institution.

2.3 Scope

These Terms apply to:

• (a)all visitors to and users of the Website;
• (b)all individual Learners enrolled in any Programme;
• (c)students enrolled through an Institution, in addition to any terms of the Memorandum of Understanding, Letter of Association, or Letter of Authorization between the Academy and that Institution; and
• (d)participants nominated by a Corporate Client, in addition to the terms of the applicable corporate training agreement.

2.4 Order of precedence

Where you are enrolled through an Institution or a Corporate Client, and there is a conflict between these Terms and a signed written agreement between the Academy and that Institution or Corporate Client, the signed written agreement shall prevail to the extent of the conflict only, and solely as between the Academy and that Institution or Corporate Client. All other provisions of these Terms continue to apply to you.

2.5 Programme-specific terms

Individual Programmes may carry additional terms (for example, attendance thresholds, assessment rules, hardware requirements, internship eligibility criteria, or NDA obligations for live industry projects). Those Programme-specific terms are incorporated into these Terms by reference and apply in addition to them.

03Eligibility, age and capacity

3.1 Legal capacity

By using the Website or enrolling in a Programme, you represent and warrant that you are competent to contract under Section 11 of the Indian Contract Act, 1872 — that is, you are at least 18 years of age, of sound mind, and not disqualified from contracting by any law to which you are subject.

3.2 Users under 18 years of age

The Academy delivers Programmes to school and pre-university students who may be under 18 years of age. Where a Learner is under 18:

• (a)the Learner may not independently create an account, enrol, or make a payment;
• (b)enrolment must be made by, and the contract is formed with, the Learner's parent or lawful guardian, who accepts these Terms on the Learner's behalf and assumes full responsibility for the Learner's compliance with them and for payment of all Fees;
• (c)in accordance with Section 9 of the DPDP Act, the Academy will obtain verifiable consent from the parent or lawful guardian before processing the personal data of a Learner under 18;
• (d)the Academy will not undertake tracking, behavioural monitoring, or targeted advertising directed at Learners under 18, and will not process their personal data in any manner likely to cause a detrimental effect on their well-being;
• (e)where enrolment is routed through a school or pre-university Institution, the Institution shall be responsible for obtaining and evidencing parental or guardian consent in the form prescribed by the Academy, and for furnishing the same to the Academy on request; and
• (f)the Academy may at any time require documentary proof of age, guardianship, or consent, and may suspend access pending verification.

3.3 Misrepresentation of age

If we become aware that a person under 18 has enrolled or created an account without verified parental or guardian consent, we may suspend or terminate that account and delete the associated personal data, without liability. Any Fees paid remain subject to Clause 8.

3.4 Prerequisites

Certain Programmes require prior academic qualifications, technical prerequisites, language proficiency, or equipment. You are responsible for confirming that you meet all stated prerequisites before enrolling. The Academy is not obliged to refund Fees where a Learner is unable to progress because a stated prerequisite was not met.

04Account registration and security

4.1 Account creation

To access certain Services you may need to register an account. You agree to provide information that is true, accurate, current, and complete, and to keep it updated.

4.2 Credentials

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Accounts are personal, non-transferable, and single-user. You must not share, sell, sub-licence, or permit any third party to use your credentials or learning portal access.

4.3 Unauthorised access

You must notify us immediately at info@brandvantageacademy.com on becoming aware of any unauthorised use of your account or breach of security. The Academy is not liable for any loss arising from your failure to safeguard your credentials.

4.4 Concurrent access monitoring

The Academy may monitor concurrent logins, device fingerprints, and IP addresses to detect credential sharing. Detected sharing is a material breach and may result in immediate suspension or termination under Clause 18, without refund.

05Programmes, curriculum and delivery

5.1 Programme descriptions

Programme descriptions, syllabi, durations, schedules, tools, and learning outcomes published on the Website or in brochures are indicative and are provided for general information. They do not constitute an offer capable of acceptance and are subject to change.

5.2 Right to modify delivery

The Academy reserves the right, acting reasonably and without materially diminishing the overall learning outcome, to:

• (a)revise curriculum content, modules, tools, software versions, and delivery sequence to keep pace with industry and technology change;
• (b)substitute trainers, mentors, or Delivery Partners;
• (c)change the mode of delivery between online, offline, hybrid, and on-campus formats;
• (d)reschedule sessions, alter timings, or shift a Cohort start date;
• (e)merge, split, or reschedule Cohorts to achieve viable batch sizes; and
• (f)update assessment formats and certification criteria.

5.3 Minimum batch size

Programmes may require a minimum number of enrolled Learners to commence. If a minimum is not reached, the Academy may postpone the Cohort, merge it with another Cohort, or offer an alternative Programme of comparable value. Where the Academy cancels a Cohort outright and no alternative acceptable to the Learner is available, Clause 8.5 applies.

5.4 Delivery partners

The Academy engages Delivery Partners, including Bluink360 Solutions as its academic and technology partner, to support curriculum, trainer networks, technology platforms, and academic delivery. The Academy remains your primary point of contact and remains responsible to you for delivery of the Programme in accordance with these Terms.

5.5 Third-party platforms and tools

Programmes may require the use of third-party platforms, software, cloud services, developer accounts, or AI tools (for example, learning management systems, video conferencing, cloud consoles, code repositories, or generative AI services). Your use of those platforms is governed by their own terms of service and privacy policies. The Academy does not control and is not responsible for third-party platforms, their availability, pricing, data practices, or content. Where a third-party licence, subscription, or examination fee is payable directly by you, this will be disclosed before enrolment.

5.6 Attendance

Unless otherwise specified, a minimum attendance of 75% is required for certification, internship eligibility, and placement assistance. Attendance is recorded by the Academy and its records are final in the absence of manifest error.

5.7 Session recordings

Live sessions may be recorded for quality assurance, learner support, trainer development, and revision access. By participating, you consent to being recorded, including your voice, image, name, and on-screen contributions. Recordings, where made available, are provided for personal revision only and are subject to Clause 15.

06Enrolment and formation of contract

6.1 Enquiry is not enrolment

Submitting an enquiry, expression of interest, or registration form does not create a binding contract or reserve a seat.

6.2 When the contract is formed

A binding contract is formed only when all of the following have occurred:

• (a)you have submitted a completed enrolment form and any required documentation;
• (b)the Academy has accepted your enrolment in writing (including by email or through the enrolment portal); and
• (c)the Fees have been received in full in the Academy's designated account in accordance with Clause 7.

6.3 Right to decline

The Academy reserves the right to decline any enrolment at its discretion, including where prerequisites are not met, documentation is incomplete or inaccurate, capacity is exhausted, or where acceptance would breach any law or the Academy's policies. Where enrolment is declined before the contract is formed and payment has been received, the amount received will be returned in full.

6.4 Enrolment is final

6.5 Institutional enrolments

Where you are enrolled through an Institution, the Institution facilitates enrolment only. Unless a signed written agreement expressly provides otherwise, the Institution bears no responsibility for collection of Fees and no financial obligation to the Academy; Fees are collected directly by the Academy from the Learner or the Learner's parent or guardian.

6.6 Accuracy of information

You are responsible for the accuracy of all information supplied at enrolment, including your legal name as it is to appear on certificates. Requests to reissue certificates due to information you supplied incorrectly may attract an administrative charge.

07Fees, payment, taxes and invoicing

7.1 Fees

The Fees payable for each Programme are as published on the Website, quoted in a proposal, or stated in the enrolment confirmation. Fees are quoted in Indian Rupees (INR) unless expressly stated otherwise.

7.2 One hundred per cent pre-payment

Fees are payable in full, in advance, before the commencement of training. No Learner will be permitted to commence a Programme until Fees have been received and cleared in full. Where the Academy expressly approves an instalment plan in writing, each instalment must be paid by its due date, and access may be suspended immediately on non-payment without prejudice to the Academy's other rights.

7.3 Goods and Services Tax

Fees are subject to Goods and Services Tax (GST) at the applicable rate, currently 18%, under SAC 999293, unless an exemption applies and is claimed with valid supporting documentation. Where Fees are stated as "plus taxes", GST will be added at the prevailing rate on the date of invoice. Where Fees are stated as "inclusive", the GST component will be shown separately on the tax invoice.

7.4 Changes in tax law

If the rate of GST or any other applicable tax, cess, levy, or duty changes between the date of quotation and the date of invoice, the Fees will be adjusted accordingly, and you will pay the revised amount.

7.5 Payment methods

Payments may be made through the payment methods made available on the Website, which may include UPI, debit and credit cards, net banking, wallets, EMI facilities, NEFT, RTGS, IMPS, and bank transfer, processed through a payment aggregator regulated under the Reserve Bank of India (Payment Aggregators and Payment Gateways) Directions, as amended.

7.6 Payment gateway

Payment processing is performed by third-party payment aggregators. The Academy does not collect, store, or have access to your full card number, CVV, PIN, UPI PIN, net banking password, or OTP. Your use of a payment gateway is subject to that provider's terms and privacy policy. The Academy is not liable for failure, interruption, delay, or error in the payment gateway, or for any charge levied by your bank or card issuer.

7.7 Payment failures and duplicate payments

If a payment is debited from your account but not credited to the Academy, you must raise the matter with your bank or the payment aggregator, and simultaneously notify the Academy with the transaction reference. Verified duplicate or erroneous payments will be refunded to the original payment instrument within 7 to 14 Business Days of verification, net of any non-recoverable gateway charges.

7.8 Currency, cross-border payments and bank charges

Where payment is made from outside India, you are responsible for all foreign exchange conversion costs, intermediary bank charges, and compliance with the Foreign Exchange Management Act, 1999. The Academy must receive the full invoiced amount net of all such charges.

7.9 Invoices

A GST-compliant tax invoice will be issued to the name and address supplied at enrolment. Requests to change the invoiced entity, GSTIN, or billing name after an invoice has been issued may not be possible under applicable tax law. Please ensure billing details are correct before payment.

7.10 Late payment

Where an approved instalment or corporate invoice is not paid by its due date, the Academy may (a) suspend access to the Programme, (b) withhold certificates, assessment results, and internship or placement support, and (c) charge interest at 1.5% per month or the maximum rate permitted by law, whichever is lower, from the due date until payment.

7.11 Discounts, scholarships and offers

Discounts, scholarships, early-bird pricing, group rates, and promotional offers are discretionary, time-bound, non-transferable, non-encashable, and cannot be combined unless expressly stated. The Academy may withdraw or modify any offer at any time before enrolment is confirmed. Scholarships may be withdrawn where eligibility criteria, attendance, or conduct requirements are not maintained.

7.12 No set-off

You may not withhold or set off any amount payable to the Academy against any claim you may have against the Academy.

7.13 Price changes

The Academy may revise Fees for future Cohorts at any time. Revised Fees do not affect Learners already enrolled in a confirmed Cohort at the previously published Fee.

08Refunds, cancellation and transfer

8.1 Fees are non-refundable

All Fees paid to the Academy are strictly non-refundable. Once enrolment is confirmed under Clause 6.2 and Fees are received, no refund will be made, whether in whole or in part, and irrespective of:

• (a)non-attendance, partial attendance, or discontinuation by the Learner;
• (b)change of mind, change of career plan, or change of academic or employment circumstances;
• (c)relocation, travel, examination schedules, or personal commitments;
• (d)dissatisfaction with pace, difficulty level, trainer style, or delivery mode, where the Programme has been delivered substantially in accordance with its published description;
• (e)failure to meet attendance, assessment, internship, or placement eligibility criteria;
• (f)lack of suitable equipment, internet connectivity, or software access on the Learner's side; or
• (g)termination of access for breach of these Terms under Clause 18.

This policy reflects the fact that the Academy commits trainer time, Cohort capacity, platform licences, content, and delivery infrastructure irrevocably upon confirmation of enrolment.

8.2 No cancellation charges

The Academy does not levy separate cancellation charges. Clause 8.1 applies instead.

8.3 Sole remedy — transfer to a subsequent cohort

Where a Learner is unable to continue a Programme due to genuine extenuating circumstances, the Academy may, at its sole and absolute discretion, permit a one-time transfer of the enrolment to the next available Cohort of the same Programme, subject to:

• (a)a written request supported by documentary evidence, submitted as soon as reasonably practicable and in any event within 30 days of the circumstance arising;
• (b)availability of a seat in the subsequent Cohort;
• (c)payment of any difference in Fees where the Programme Fee has been revised; and
• (d)the transferred enrolment being used within 12 months of the original Cohort start date, after which the enrolment lapses without refund.

"Extenuating circumstances" means serious illness or injury, hospitalisation, bereavement of an immediate family member, a natural disaster, or a comparable event beyond the Learner's reasonable control. It does not include change of mind, competing priorities, or lack of time.

8.4 Transfer is a concession, not an entitlement

A transfer granted under Clause 8.3 is a discretionary concession. It creates no entitlement to a further transfer, to a change of Programme, to a cash refund, or to any credit note, and it does not constitute a waiver of Clause 8.1.

8.5 Cancellation by the Academy

If the Academy cancels a Programme outright before it commences and does not offer a rescheduled Cohort, an alternative Programme of comparable value, or a transfer that you accept, the Academy will refund the Fees paid for that Programme in full, net of irrecoverable payment gateway charges and applicable taxes already remitted where recovery is not permitted by law. Refunds under this clause will be processed to the original payment instrument within 14 Business Days of the cancellation decision. This is the Academy's entire liability for cancellation of a Programme.

8.6 No compensation for rescheduling

Postponement, rescheduling, Cohort merger, change of trainer, or change of delivery mode under Clause 5.2 does not entitle you to a refund, discount, or compensation.

8.7 Institutional and corporate arrangements

Refund positions for Institutions and Corporate Clients are governed exclusively by the signed agreement between the Academy and that Institution or Corporate Client.

8.8 Statutory rights

Nothing in this Clause 8 excludes or limits any right you may have that cannot be excluded or limited under the Consumer Protection Act, 2019 or other applicable law.

09Learner obligations and code of conduct

9.1 General obligations

You agree to:

• (a)attend sessions punctually and maintain the required attendance;
• (b)complete assignments, projects, and assessments honestly and by their due dates;
• (c)treat trainers, mentors, staff, fellow Learners, Institution personnel, internship hosts, and guest speakers with courtesy and respect;
• (d)comply with the rules of any premises, campus, or client site at which a Programme is delivered;
• (e)keep your contact details current; and
• (f)comply with all applicable laws.

9.2 Prohibited conduct

You must not:

• (a)record, screenshot, screen-capture, stream, or redistribute any session or Content without prior written permission;
• (b)share credentials or permit any other person to access a Programme in your place;
• (c)submit work that is plagiarised, purchased, ghost-written, or generated by another person or by an AI tool in breach of the assessment rules communicated for that assessment;
• (d)impersonate any person, or misrepresent your identity, qualifications, employment, or affiliation;
• (e)engage in cheating, collusion, or manipulation of assessments or attendance records;
• (f)harass, bully, intimidate, discriminate against, or abuse any person, or post content that is obscene, defamatory, hateful, threatening, or unlawful;
• (g)use the Website, learning portal, or communication channels to advertise, solicit, recruit, or promote any product, service, or business without written permission;
• (h)introduce malware, attempt to gain unauthorised access to any system, scrape, crawl, reverse-engineer, or interfere with the operation or security of the Website or learning platforms; or
• (i)do anything that brings the Academy, an Institution, a Delivery Partner, or an internship host into disrepute.

9.3 Anti-harassment and POSH

The Academy is committed to a safe learning environment free from sexual harassment and discrimination. Complaints of sexual harassment will be handled in accordance with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and the Academy's internal policy, and may be escalated to the Internal Committee. Complaints may be raised confidentially to info@brandvantageacademy.com marked "Confidential — POSH".

9.4 Consequences of breach

Breach of this Clause 9 may result in a warning, withdrawal of internship or placement support, withholding or revocation of certification, exclusion from a session or Cohort, or termination of enrolment under Clause 18 — in each case without refund — and, where applicable, referral to the Institution, the Corporate Client, or law enforcement.

10Assessments and academic integrity

10.1 Assessment

Progression and certification may depend on assessments, projects, capstone submissions, viva, or practical evaluations. Assessment criteria, weightings, and pass marks will be communicated within the Programme.

10.2 Integrity

Academic dishonesty — including plagiarism, unauthorised collaboration, impersonation in an assessment, use of unauthorised materials or tools, and fabrication of results — is a serious breach. The Academy may invalidate the affected submission, require resubmission, apply a mark of zero, withhold or revoke certification, or terminate enrolment.

10.3 Use of generative AI in assessments

Where a Programme permits the use of generative AI tools, the permitted scope will be stated in the assessment brief. Where it is not permitted, submitting AI-generated work as your own is a breach of Clause 10.2. Regardless of permission, you remain fully responsible for the accuracy, originality, and lawfulness of everything you submit.

10.4 Re-assessment

The Academy may, at its discretion, permit re-assessment or re-submission, which may attract an administrative fee.

10.5 Results

Academic and assessment decisions of the Academy are final, subject only to the grievance process in Clause 26.

11Certification

11.1 Issue of certificates

Certificates are issued only where the Learner has (a) paid all Fees in full, (b) met the attendance requirement, (c) satisfied all assessment criteria, and (d) complied with these Terms.

11.2 Nature of certificate

Certificates are issued by the Academy, and where applicable jointly with a Delivery Partner or Institution. They evidence completion of the specified Programme only. They are not academic degrees or diplomas and are not recognised by UGC, AICTE, or any statutory regulator, and they do not by themselves confer eligibility for employment, licensure, further study, or immigration purposes.

11.3 Third-party certifications

Where a Programme prepares you for an external or vendor certification (for example, a cloud, analytics, or software vendor examination), the Academy provides training and preparation only. Examination registration, eligibility, examination fees, scheduling, and the award of the external certification are matters between you and the certifying body. The Academy does not guarantee that you will pass any external examination.

11.4 Revocation

The Academy may revoke a certificate where it was obtained through misrepresentation, academic dishonesty, or breach of these Terms, and may notify the Institution, Corporate Client, or relevant third party of the revocation.

11.5 Verification

The Academy may operate a certificate verification facility and may confirm the authenticity of a certificate to a prospective employer, Institution, or third party who presents it.

12Internships and placement assistance

12.1 What we provide

The Academy provides internship support and placement assistance. This may include resume building, LinkedIn profile optimisation, mock interviews, personal branding, aptitude and interview preparation, career counselling, referral of profiles to employers and internship hosts, and access to hiring drives and industry projects.

12.2 No guarantee — express disclaimer

The Academy does not guarantee, promise, warrant, or represent that any Learner will secure an internship, a job offer, employment, a stipend, a minimum salary, a specific role, a specific employer, or any particular career outcome.

Placement assistance is a best-efforts support service, not a placement guarantee. Any statement made by any trainer, counsellor, employee, agent, franchisee, channel partner, or Institution representative that purports to guarantee employment, a job, a stipend, or a salary figure is unauthorised, not binding on the Academy, and expressly disclaimed.

12.3 No consideration attributable to placement

No part of the Fees is charged as consideration for securing employment or an internship. Fees are consideration for training and learning delivery only.

12.4 Eligibility for placement support

Placement assistance is available only to Learners who have (a) paid all Fees in full, (b) met the minimum attendance requirement, (c) successfully completed all assessments and the capstone or project requirement, and (d) complied with these Terms. The Academy may withdraw placement support where a Learner repeatedly declines interviews, fails to attend scheduled interviews, withdraws after accepting an offer, or misrepresents credentials.

12.5 Internship hosts are independent

Internships may be hosted by the Academy, a Delivery Partner, an Institution, or an independent third-party organisation. Where an internship is hosted by a third party, the relationship is between you and that host. The Academy is not the employer or principal, does not control the host's work practices, and is not responsible for the host's conduct, the stipend (if any), the working conditions, the duration, the certificate issued by the host, or any early termination by the host.

12.6 Stipends

Internships may be paid or unpaid. Where a stipend is offered, it is set and paid by the host, not by the Academy.

12.7 Conduct during internship

You must comply with the host's policies, confidentiality obligations, and working hours. Breach may result in termination of the internship by the host and withdrawal of further placement support by the Academy, without refund.

12.8 Your own representations

You are solely responsible for the accuracy of your resume, profile, credentials, and statements made to prospective employers. The Academy may withdraw support and notify the employer where misrepresentation is discovered.

13Institutional partnerships

13.1 Complementary delivery

The Academy delivers a skilling and career-readiness layer on top of the academic education provided by an Institution. The Academy does not replace, substitute, dilute, or interfere with the Institution's curriculum, academic calendar, examinations, or degree requirements.

13.2 Governing instrument

Institutional engagements are governed by a Memorandum of Understanding, Letter of Association, Letter of Authorization, or comparable written instrument executed between the Academy and the Institution. Those instruments govern scheduling, infrastructure, fee collection responsibility, jurisdiction, and commercial terms as between the Academy and the Institution.

13.3 Student position

Where you are a student of a partner Institution, these Terms govern your individual relationship with the Academy. Your enrolment with the Academy is separate from, and does not affect, your enrolment with the Institution. Discontinuation of the Academy Programme does not affect your academic standing with the Institution, and vice versa, unless the Institution has expressly made the Programme a component of its own requirements.

13.4 No agency

Nothing in these Terms or in any institutional arrangement creates a partnership, joint venture, agency, or employment relationship between the Academy and the Institution, or between the Academy and you.

14Corporate training and workforce development

14.1 Separate agreement

Corporate training engagements are governed by a separate written agreement, statement of work, or purchase order between the Academy and the Corporate Client, which prevails over these Terms in respect of scope, fees, payment terms, cancellation, confidentiality, and liability.

14.2 Nominated participants

Participants nominated by a Corporate Client remain bound by Clauses 9, 10, 15, and 16 of these Terms in their individual capacity.

14.3 Client data and confidentiality

Where the Academy is given access to a Corporate Client's confidential information, systems, or data for the purpose of customising a Programme, it will be used only for that purpose and protected under the confidentiality terms of the relevant agreement.

14.4 Cancellation and rescheduling

Unless the corporate agreement provides otherwise, confirmed corporate training dates cancelled or rescheduled at short notice may attract charges reflecting trainer commitment, travel, and opportunity cost, as set out in that agreement.

15Intellectual property

15.1 Ownership

All Content, and all intellectual property rights in it — including copyright, trade marks, service marks, trade names, logos, designs, database rights, know-how, methodologies, frameworks, and the "Brand Vantage", "Brand Vantage Academy", "Preparing Students for the AI-Powered Future", and "Learn • Innovate • Build • Succeed" marks and taglines — are and remain the exclusive property of Brand Vantage Marketing Private Limited, its Delivery Partners, or its licensors.

15.2 Limited licence to you

Subject to full payment of Fees and compliance with these Terms, the Academy grants you a limited, personal, non-exclusive, non-transferable, non-sub-licensable, revocable licence to access and use the Content solely for your own personal, non-commercial learning during the Programme and any access period specified.

15.3 Restrictions

You must not, and must not permit any third party to:

• (a)copy, reproduce, download (except where a download facility is expressly provided), print in bulk, republish, upload, post, transmit, or distribute any Content;
• (b)record, screen-capture, or stream any live or recorded session;
• (c)sell, resell, licence, rent, lend, or otherwise commercialise the Content;
• (d)use the Content to build, deliver, or assist any competing training, coaching, or educational offering;
• (e)create derivative works from the Content;
• (f)remove, obscure, or alter any copyright, trade mark, watermark, or proprietary notice; or
• (g)use the Content to train, fine-tune, or evaluate any machine learning or artificial intelligence model.

15.4 Your work product

You retain ownership of original work you create during a Programme (for example, assignments, code, and capstone projects), except to the extent it incorporates the Academy's Content or a Delivery Partner's or client's proprietary material, or is developed on a live industry project where a separate assignment of rights applies.

15.5 Licence to the Academy

You grant the Academy a worldwide, royalty-free, non-exclusive, perpetual licence to use, reproduce, display, and adapt your submitted work, project outputs, and screenshots thereof for the purposes of assessment, quality assurance, trainer development, accreditation, and — where you have given separate, specific, and revocable written consent — for marketing, case studies, and promotional purposes.

15.6 Testimonials, photographs and publicity

The Academy may seek to use your name, photograph, video, testimonial, achievement, or placement outcome in marketing material. This will be done only with your prior written consent, or the consent of your parent or guardian where you are under 18. You may withdraw that consent at any time by writing to info@brandvantageacademy.com, and the Academy will cease further use within a reasonable period, though it may not be able to recall material already printed or distributed.

15.7 Third-party materials

Some Content may incorporate third-party materials used under licence or fair dealing. Those materials remain the property of their owners and may be subject to additional restrictions.

15.8 Reporting infringement

If you believe Content on the Website infringes your intellectual property rights, please write to info@brandvantageacademy.com with details of the work, the location of the alleged infringement, and a statement of your rights. The Academy will investigate and take appropriate action, which may include removal of the material.

16Confidentiality

16.1 Confidential information

During a Programme you may be exposed to confidential information belonging to the Academy, a Delivery Partner, an Institution, a Corporate Client, or an internship host — including business data, client data, source code, pricing, methodologies, and unpublished curriculum.

16.2 Obligation

You must keep all such information strictly confidential, use it only for the purposes of the Programme, and not disclose it to any third party, during the Programme and after it ends. Where a separate non-disclosure agreement is required for a live industry project or internship, you must execute it before participating.

17Privacy and data protection

17.1 Privacy Policy

Our collection, use, storage, disclosure, and erasure of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. Please read it carefully.

17.2 Compliance

The Academy processes personal data in accordance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable.

17.3 Consent and purpose

By enrolling, you consent to the processing of your personal data for the purposes of enrolment, delivery of the Programme, assessment, certification, attendance tracking, internship and placement assistance (including sharing your profile with prospective employers and internship hosts), payment processing, statutory compliance, and Academy communications.

17.4 Sharing

Your data may be shared with Delivery Partners, Institutions (where you are enrolled through one), payment aggregators, cloud and learning platform providers, assessment providers, prospective employers and internship hosts (for placement assistance only), and government or regulatory authorities where required by law.

17.5 Your rights

Subject to the DPDP Act, you have the right to access a summary of your personal data, to seek correction or completion, to seek erasure, to nominate another individual to exercise your rights, and to withdraw consent. Withdrawal of consent necessary for delivery of the Programme may make continued participation impossible, and will not entitle you to a refund under Clause 8.

17.6 Data protection contact

Requests and complaints relating to personal data may be addressed to the Grievance Officer at the details in Clause 26.

17.7 Communications and DND

By providing your contact details, you consent to receive service communications relating to your enrolment by email, SMS, WhatsApp, and telephone, notwithstanding any registration on the National Do Not Call Registry or DND list. You may opt out of promotional communications at any time using the unsubscribe facility or by writing to info@brandvantageacademy.com; you may not opt out of essential service communications while enrolled.

18Suspension and termination

18.1 By the Academy

The Academy may suspend or terminate your access to the Website, your account, and your enrolment, with immediate effect and without prior notice, where:

• (a)you breach any material provision of these Terms, including Clauses 9, 10, 15, or 16;
• (b)Fees or an approved instalment remain unpaid after the due date;
• (c)you provide false, misleading, or fraudulent information;
• (d)your conduct poses a risk to the safety, security, or well-being of any person, or to the integrity of the Academy's systems or reputation; or
• (e)required by law or by a competent authority.

18.2 Proportionality

Where the breach is capable of remedy and does not involve dishonesty, harassment, safety risk, or infringement of intellectual property, the Academy will ordinarily give you notice and a reasonable opportunity to remedy it before terminating.

18.3 No refund on termination for breach

Termination under Clause 18.1 does not entitle you to any refund, and does not limit the Academy's right to recover unpaid Fees or damages.

18.4 By you

You may discontinue a Programme at any time by written notice. Discontinuation does not entitle you to a refund; Clause 8 applies.

18.5 Effect of termination

On termination: (a) your licence under Clause 15.2 ends immediately and you must cease using and delete all Content in your possession; (b) certificates and placement support will not be issued; (c) accrued rights and liabilities of either party survive; and (d) Clauses 8, 15, 16, 17, 19, 20, 21, 26, 27, and 28 survive.

19Disclaimers and warranties

19.1 Service standard

The Academy warrants that it will deliver Programmes with reasonable care and skill, using appropriately qualified trainers, and substantially in accordance with the published Programme description.

19.2 "As is" basis

Save as expressly stated in Clause 19.1 and to the maximum extent permitted by law, the Website, the Content, and the Services are provided "as is" and "as available", and all other warranties, conditions, representations, and terms, whether express or implied by statute, common law, or otherwise, are excluded.

19.3 No outcome warranty

The Academy does not warrant or represent that:

• (a)any Programme will result in employment, an internship, a promotion, a salary increase, admission to further study, or any specific career or business outcome;
• (b)you will pass any assessment or external certification examination;
• (c)the Content is exhaustive, error-free, or suitable for any particular purpose or examination syllabus;
• (d)the Website or learning platform will be uninterrupted, timely, secure, or free from viruses or other harmful components; or
• (e)any information on the Website is complete, current, or accurate at all times.

19.4 Informational content

Blog posts, brochures, webinars, market statistics, salary data, industry trend information, and career guidance published by the Academy are provided for general information only. They do not constitute professional, career, financial, legal, immigration, or investment advice, and should not be relied upon as such. Third-party statistics, where cited, are sourced as indicated and are not independently verified by the Academy.

19.5 Availability

Access to the Website and learning platforms may be interrupted for maintenance, upgrades, or events outside our control. The Academy will use reasonable efforts to give advance notice of planned maintenance but does not guarantee any level of uptime.

19.6 Your equipment and connectivity

You are responsible for arranging and maintaining the hardware, software, operating system, browser, peripherals, power supply, and internet connectivity required to participate. Failure of any of these is not a ground for refund, extension, or compensation.

20Limitation of liability

20.1 Exclusion of indirect loss

To the maximum extent permitted by law, the Academy, its directors, officers, employees, trainers, mentors, agents, and Delivery Partners shall not be liable to you for any:

• (a)loss of profit, revenue, business, contracts, or anticipated savings;
• (b)loss of employment, employment opportunity, promotion, or income;
• (c)loss of academic year, examination opportunity, or admission opportunity;
• (d)loss of data, goodwill, or reputation; or
• (e)any indirect, incidental, special, punitive, exemplary, or consequential loss or damage,

whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, and whether or not the Academy was advised of the possibility of such loss.

20.2 Financial cap

To the maximum extent permitted by law, the aggregate liability of the Academy to you in respect of all claims arising out of or in connection with these Terms, the Website, and any Programme, whether in contract, tort, or otherwise, shall not exceed the total Fees actually received by the Academy from you (or on your behalf) for the specific Programme giving rise to the claim, in the twelve (12) months preceding the event giving rise to the claim.

20.3 Third-party acts

The Academy is not liable for the acts, omissions, or default of any internship host, prospective employer, Institution, external certification body, payment aggregator, or third-party platform.

20.4 Liability not excluded

Nothing in these Terms excludes or limits the Academy's liability for (a) death or personal injury caused by its negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability which cannot lawfully be excluded or limited, including under the Consumer Protection Act, 2019.

20.5 Reasonableness

You acknowledge that the limitations in this Clause 20 are reasonable having regard to the level of Fees charged and the nature of the Services, and that the Fees would be materially higher were these limitations not agreed.

21Indemnity

You agree to indemnify, defend, and hold harmless the Academy, Brand Vantage Marketing Private Limited, and their respective directors, officers, employees, trainers, and Delivery Partners from and against all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• (a)your breach of these Terms or of any applicable law;
• (b)your infringement of the intellectual property, privacy, or other rights of any third party;
• (c)any content you submit, post, or transmit;
• (d)your conduct during a Programme, at an Institution's premises, at a client site, or during an internship; or
• (e)any misrepresentation made by you to the Academy, an employer, or an internship host.

22Force majeure

22.1 Definition

A "Force Majeure Event" means any event beyond the reasonable control of the Academy, including act of God, flood, earthquake, fire, epidemic, pandemic, public health emergency, war, terrorism, civil unrest, riot, strike or labour dispute, government action, lockdown, curfew, examination or academic calendar disruption mandated by an authority, failure of public utilities, internet or telecommunications failure, cyber-attack, or failure of a third-party platform.

22.2 Effect

The Academy shall not be in breach of these Terms, nor liable for any delay or failure in performance, to the extent caused by a Force Majeure Event.

22.3 Mitigation

Where a Force Majeure Event affects delivery, the Academy will use reasonable efforts to mitigate, including by shifting to online delivery, rescheduling sessions, or extending the Programme timeline. Such mitigation does not entitle you to a refund, discount, or compensation. Where a Force Majeure Event continues for more than 90 consecutive days and delivery has not resumed, the parties will discuss a transfer under Clause 8.3 in good faith.

23Third-party links and content

The Website may contain links to third-party websites, resources, tools, and advertisements. These are provided for convenience only. The Academy does not endorse, control, or accept responsibility for the content, accuracy, availability, security, or privacy practices of any third-party site, and your dealings with any third party are solely between you and that third party.

24User-generated content

24.1 Your postings

Where the Website, learning portal, or community channels permit you to post content — including forum posts, comments, questions, reviews, code, and project submissions — you are solely responsible for that content.

24.2 Warranties

You warrant that your content (a) is your own or you have all necessary rights to post it, (b) is accurate and not misleading, (c) does not infringe any third-party right, and (d) is not unlawful, defamatory, obscene, hateful, harassing, or otherwise objectionable.

24.3 Moderation

The Academy may, but is not obliged to, monitor, moderate, edit, or remove any user content at its discretion and without notice, and may report unlawful content to the appropriate authority.

24.4 Licence

You grant the Academy a non-exclusive, royalty-free, worldwide licence to host, store, display, and use your posted content for the operation and improvement of the Services.

25Notices and electronic communications

25.1 Notices to you

Notices will be sent to the email address, mobile number, or postal address you provided at enrolment, or posted on the Website or learning portal. A notice sent by email is deemed received on the day of transmission unless a delivery failure is received.

25.2 Notices to the Academy

Notices to the Academy must be sent to info@brandvantageacademy.com, or for partnership matters to partnerships@brandvantageacademy.com, and, where required to be in hard copy, to the registered address in Clause 29.

25.3 Electronic contracting

You consent to receiving communications, notices, agreements, invoices, and disclosures electronically, and agree that electronic communications satisfy any legal requirement that such communications be in writing.

26Grievance redressal

26.1 Grievance Officer

In compliance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer are:

26.2 How to raise a grievance

Please raise your grievance in writing, stating your name, contact details, enrolment or transaction reference, a clear description of the issue, and the resolution sought, together with any supporting documents.

26.3 Timelines

The Grievance Officer will:

• (a)acknowledge your grievance within forty-eight (48) hours of receipt; and
• (b)redress the grievance within one (1) month of receipt, or within such shorter period as may be prescribed by applicable law for the category of complaint concerned.

26.4 Escalation ladder

Where a grievance is not resolved to your satisfaction, you may escalate in the following order: (i) Programme Coordinator; (ii) Head, Learning & Delivery; (iii) Grievance Officer; (iv) Founder & CEO.

26.5 Consumer forums

Nothing in this clause prevents you from approaching the appropriate consumer forum under the Consumer Protection Act, 2019, or, in respect of personal data, the Data Protection Board of India under the DPDP Act, after first exhausting the Academy's internal grievance mechanism.

27Governing law and dispute resolution

27.1 Governing law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by and construed in accordance with the laws of India.

27.2 Amicable resolution

The parties will first attempt to resolve any dispute amicably through good-faith discussion, and through the grievance process in Clause 26, within thirty (30) days of written notice of the dispute.

27.3 Arbitration

If the dispute is not resolved under Clause 27.2, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, as amended, on the following terms:

• (a)the tribunal shall consist of a sole arbitrator appointed by mutual agreement, failing which appointed in accordance with the Act;
• (b)the seat and venue of arbitration shall be Bengaluru, Karnataka, India;
• (c)the language of the arbitration shall be English;
• (d)the arbitral award shall be final and binding on the parties; and
• (e)each party shall bear its own costs, and the costs of the arbitrator shall be shared equally, unless the tribunal directs otherwise.

27.4 Jurisdiction

Subject to Clause 27.3, the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over all matters arising out of or in connection with these Terms.

27.5 Interim relief

Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction at Bengaluru, including to protect intellectual property or confidential information.

27.6 Consumer rights preserved

Where you are a "consumer" within the meaning of the Consumer Protection Act, 2019, nothing in this Clause 27 restricts your statutory right to approach the consumer commission having territorial jurisdiction under that Act.

28General provisions

28.1 Amendments to these Terms

The Academy may amend these Terms at any time. The revised Terms will be posted on the Website with an updated "Last Updated" date and take effect from the date of posting. Where an amendment materially affects the rights of Learners already enrolled in an ongoing Programme, the Academy will give not less than fifteen (15) days' prior notice by email. Continued use of the Website or participation in a Programme after the effective date constitutes acceptance. Please review these Terms periodically.

28.2 Entire agreement

These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy, any Programme-specific terms, and the enrolment confirmation, constitute the entire agreement between you and the Academy in relation to their subject matter, and supersede all prior discussions, representations, brochures, advertisements, and understandings, whether oral or written.

28.3 No reliance

You confirm that in entering into this agreement you have not relied on any statement, representation, assurance, or warranty (whether made innocently or negligently) that is not expressly set out in these Terms, other than any statement made fraudulently.

28.4 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, it shall be severed or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

28.5 Waiver

No failure or delay by the Academy in exercising any right or remedy constitutes a waiver of it. A waiver of any breach is not a waiver of any subsequent breach.

28.6 Assignment

You may not assign, transfer, or sub-contract any of your rights or obligations under these Terms. The Academy may assign or novate these Terms to any affiliate, successor in title, or acquirer of its business or assets, on written notice to you.

28.7 No partnership or agency

Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and the Academy.

28.8 Third-party rights

A person who is not a party to these Terms has no right to enforce any of its provisions, save that Delivery Partners, directors, officers, and employees of the Academy may enforce Clauses 15, 19, 20, and 21.

28.9 Survival

Clauses which by their nature are intended to survive termination shall do so, including Clauses 8, 15, 16, 17, 19, 20, 21, 26, 27, and 28.

28.10 Language

These Terms are executed in the English language. Any translation is provided for convenience only, and in the event of conflict the English version prevails.

28.11 Anti-bribery and compliance

Each party shall comply with all applicable anti-bribery, anti-corruption, and anti-money-laundering laws, including the Prevention of Corruption Act, 1988 and the Prevention of Money Laundering Act, 2002.

29Company and contact details

Brand Vantage Academy — a brand and business division of Brand Vantage Marketing Private Limited.