Privacy Policy
This policy explains what personal data Brand Vantage Marketing Private Limited ("Brand Vantage Academy", "we", "us") collects when you enquire about or buy a toolkit, why we collect it, who we share it with, and your rights. We handle personal data in line with the Digital Personal Data Protection Act, 2023 and the rules made under it.
- Last updated
- effective date
- Contracting party
- Brand Vantage Marketing Private Limited
01What we collect and why
| Data | When we collect it | Why we use it |
|---|---|---|
| Buyer full name | Checkout | To record the purchaser, issue the invoice and provide order support |
| Buyer mobile number | Checkout | To print on every inner page with the order number, and to contact you about your order if needed |
| Buyer email address | Checkout | To send the download link and invoice |
| Billing address, town or city, PIN code and state | Checkout | To issue the GST invoice, determine place of supply and keep tax records |
| GSTIN (optional) | Checkout, only if a registered business is buying | To show on the invoice and apply the invoicing rules confirmed by our accountant |
| Instagram or Facebook name and comment | When you comment on our posts or ads | To reply to you and send you the purchase link |
| Order and payment status | Checkout | To confirm payment, deliver your order, handle refunds and keep tax records |
| Marketing preference | Checkout (optional tick box) | To send career tips and offers only if you ask for them |
| Website data (cookies, device and browser type, IP address, and the campaign tags in the link or ad that brought you to our site) | When you visit our website | To run the website, understand how it is used and see which ads and posts lead to sales |
| Download records (date, time, device and approximate location based on IP address) | When you use your download link | To deliver your toolkit, handle refund requests and prevent unauthorised sharing |
| Who the toolkit is for | Checkout | To distinguish an order for the buyer from an order for a named student |
| Student name (only when buying for a student) | Checkout | To identify the licensed user and personalise the toolkit. We do not use this name for marketing |
We do not collect or store your card, UPI or bank details. Payments are handled by Razorpay.
02Your consent
We ask for your consent separately for two things:
- Order messages (required to buy): at checkout, the buyer agrees to receive the download link, invoice and support messages by email. The buyer also agrees to us printing the licensed user's name, the buyer's mobile number and the order number on every inner page of the toolkit. If buying for a student, the buyer confirms that they are entitled to provide the student's name for this purpose.
- Career tips and offers (optional): at checkout, you can tick a separate box to receive career tips and offers from us by email. The box is not ticked in advance, and you can buy without ticking it.
Using the unsubscribe link in any of our emails withdraws consent for optional career tips and offers only. We may still send messages needed to complete, deliver or support an order. To withdraw another consent or exercise a data right, contact our Grievance Officer using the details on our Contact Us page.
05How long we keep your data
- Invoices, orders and payment records: for as long as tax and accounting laws require.
- Download records: up to 24 months, to handle disputes and prevent misuse.
- Marketing contact details: until you withdraw your consent.
- Enquiries that did not lead to a purchase: up to 12 months, then deleted.
- Checkout details where payment was not completed: up to 30 days, then deleted.
06Your rights
You can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct or update your data;
- delete your data, except where the law requires us to keep it (for example, invoices);
- withdraw your consent;
- nominate another person to exercise your rights if you are unable to.
To make a request, contact our Grievance Officer using the details on our Contact Us page. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
07Children
Only an adult may place an order. A parent or legal guardian may buy for an under-18 student. In that case we collect the student's name only to personalise and license the toolkit; all payment, delivery and support communications go to the adult buyer. If you believe a student's name was provided without proper authority, contact us and we will investigate and delete it where we are permitted to do so.
08Security
We use reasonable security measures, including personal download links with limits, private file storage and restricted staff access. If a personal data breach affects you, we will inform you and the authorities as the law requires.
09Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.